it is not possible for us to exchange the laptop you purchased

image

 Business Email- Refund&Exchange 5 

it is not possible for us to exchange the laptop you purchased

>구매하신 노트북은 교환이 불가능합니다.

 

Dear Coco,

I regret to inform you that it is not possible for us to  exchange the laptop you purchased on October 10th.

Because we cannot exchange items that have been opened.

Please accept my apologies for any inconvenience.

 

Best regards

Jason

 >>번역 

Dear Coco,

I regret to inform you that it is not possible for us to  exchange the laptop you purchased on October 10th.
유감스럽게도, 10월10일날 구매하신 노트북은 교환이 불가능하다는것을 알려드립니다.

Because we cannot exchange items that have been opened.
개봉한 상품은 교환해 드릴수 없기 때문입니다.

Please accept my apologies for any inconvenience.

불편을 드려 죄송합니다.
 

 

Best regards

Jason